Negotiations!

For negotiating with clients and vendors

Negotiation is a common approach used to make decisions and manage differences. Emotions are an important factor in the negotiation process, which could be positive or negative. The aim of negotiation is to arrive at a compromise by keeping the emotions in check and enable a win-win situation for either party.

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Negotiation requires parties to identify the contentious issue(s), inform each other about their needs and interests, come up with possible settlement options, and bargain over the terms of the final agreement. Successful negotiations should result in some sort of understanding made by the negotiators to each other. The exchange may be tangible (such as money) or intangible (such as an apology).

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This two-day program will help the participants to understand the basic negotiation concepts. It will also enable them to practice the processes and strategies that produce more efficient and effective problem-solving experience.

To download program details, click here.